Refund policy
Returns and Exchanges
Abba Père products are printed by Printify, which is a print-on-demand company. This means that all products are unique and produced only once ordered, All products are made-to-order specifically for you. Because of this custom production process, we can only accept returns or exchanges in the following cases:
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Defective products
- Items with manufacturing defects or printing errors
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Damaged items
- Products damaged during shipping
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Wrong items
- If you received an incorrect product
We cannot accept returns for:
- Change of mind or buyer's remorse
- Incorrect size ordered
- Color variations due to monitor settings
To request a return: Contact us within [30 days] of receiving your order with photos of the defective or damaged item. We'll review your request and provide a resolution, which may include a replacement or refund.
Return shipping: Approved returns will receive a prepaid return label. Items must be returned in original, unused condition.
Damaged/defective product
A free reprint or a refund will be offered if the problem is reported to the Printify.me support email indicated in your order confirmation email within 30 days of product delivery, along with your order ID and required photo proof.
Returns/exchanges
Since products are only printed once ordered, returns and exchanges are not supported.
If an order is being returned to sender/lost in transit, and an invalid address was provided, a refund of the product price only will be issued.